In February 2014, Windstream Communications, a national internet service
provider, settled claims with the State of Georgia for $600,000 involving
allegations of false internet speeds. Now, a year later, it is Alabama
residents, many located in St. Clair, County (including residents of Springville,
Argo, Margaret, Moody, Ashville, Pell City, Odenville, Trussville, and
Leeds), who are demanding that Windstream deliver on unfulfilled promises
of high speed internet service.
Fox 6 “On Your Side” reporter Ronda Robinson first reported
on the issues for St. Clair County residents in October 2014, noting that
customers paying for Windstream’s 12 megabyte “high speed”
service were only receiving a paltry 2 megabytes to 4 megabytes of internet
speed. Since the Fox 6 story aired, the law firm of Beckum Kittle LLP
has investigated the claims of lagging internet service and actually found
that, in some cases, the promised “high speed” internet service
failed to reach even 1 megabyte during peak hours of use.
With the issues affecting local business establishments, including a pharmacy
in one case, and with more than 600 individuals signing an online petition
against Windstream, it is apparent that the problems are widespread.
If you have been impacted by Windstream’s internet service, our law
firm would welcome the opportunity to speak with you regarding your experience
as well as the efforts that Beckum Kittle LLP is taking to require Windstream
to meet its obligations.
Call us at 205-358-3100 or send us a message through our website at www.beckumkittle.com.
The consultation is FREE and all discussions remain strictly CONFIDENTIAL.